Tech Help Direct

MINIMISE UNCERTAINTY & MAXIMISE SUPPORT.

We provide proactive support and fast response times for a capped monthly price. Consider us your IT management department and personal IT team, but for a fraction of the cost. With no surprise expenses, you can budget for a total solution with the confidence of our proven and specialised IT support services.



THE TECHNOLOGY AS A SERVICE (TAAS) MODEL.

Technology as a Service relieves our clients from managing the day-to-day operation of their ICT environment. Our service capability commands that we go above and beyond to exceed expectations and deliver our clients an exceptional experience. We do this by having;
- 24 x 7 help-desk operation
- Remote network monitoring – eliminating issues before they occur
- Incident management, tied to an agreed service level
- Efficient procurement and vendor management
- Detailed network reporting
- Dedicated service delivery managers



YOUR ORGANISATION. OUR PRIORITY.

Whether you’re opening a new business or re-designing an existing organisation, we follow a stringent set of criteria to ensure that your system is as effective as it is efficient. We prioritise uptime reliability and redundancy in light of unforeseen circumstances around hardware failure or mother nature. Our priority is to keep your organisation operating.

Payment Options: Cash, Visa, Master Card, Invoice