1 out of 5
I was very hopeful when I found this salon on Yelp and read all of the positive reviews. However, I was very much mistaken. As most women know, hair is an extremely important part of one's appearance. Even if we may not be feeling attractive or without makeup, hair can make or break the situation. Apparently, the employees of Kahlo Salon do not understand this fact.
I have been looking for a salon ever since my friend moved away. She was my hair dresser and by the way, an amazing one. All I was looking for was a trim and to get my roots done - this means matching your roots to the rest of your hair. That being said, my roots do not match the rest of my hair AT ALL. At the salon, I saw a slight difference but due to the dim light, I did not fully see how horrible it looked until I got home. My roots literally look orange and the rest of my hair is blond with low-lights.
Devon was the name of the girl that attempted to do my hair. She seemed like a very nice person and we talked a bit, but she clearly did not know what she was doing. I told her my friend used to do my hair and she asked me if I knew the brand and number of the dye. Obviously, hair stylists should be able to look in their color book and match up the color. I was never asked this question before. I should have known then to get up and leave, but I was still hopeful from the Yelp reviews that she would do a good job. She told me that she has been a hair stylist for a couple of years and I am appalled that she still has not learned anything. The only decent thing she did was trimming my hair, which does not say much.
On top of that, the receptionist at Kahlo Salon was unbelievably rude. She seemed nice at first when she offered me something to drink, but as soon as it was time to pay up, that all changed. I had bough a YouSwoop deal for this salon and the receptionist rolled her eyes and sighed when I had not printed the coupon. Who prints coupons nowadays in the age of smart phones? Why waste paper? The number was clearly visible on my phone. There was also another customer ahead of me who was also appalled. Finally, she took our numbers down and then, she charged me the wrong amount at first and if I had not pointed it out, I would have paid far less. Then, she asked me to say out loud how much I would like to tip!
Now, I am forced to go to another salon and fix this mess on my head. I would never trust these "hairstylists" to do this for me. Please do yourself a favor and avoid this place. I wish someone else had written a truthful review before I booked an appointment. You're welcome!