Genesys Laboratories Australasia Pty Ltd

Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the centre of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact centre interactions per year in the cloud and on premises. For more information www.genesys.com/anz

Products Carried: Customer Experience Platform, Customer Experience Software, Call Center Management, Customer Journey Management, Customer Service Experience, Omnichannel Contact Center, Customer Relationship Management (CRM), Computer Software; Messaging, Conferencing & Communications Software, Telecommunications Services, Workload Management, Could Contact Center