Imagineer Customer Experience ICX Miami

ICX is a management consulting firm that has redefined the realm of strategy and digital transformation through its unique focus on customer experience and customer relationship management.At ICX, we're visionaries, strategists, innovators, and most importantly, customer champions. We are a management consulting firm that provides advanced business strategy and digital transformation services, all laser-focused on one crucial component - the customer experience and customer relationship management.Our unique methodologies are designed to facilitate the diagnosis, design, and measurement of Customer Experience and serve as a robust toolset to assist Boards of Directors and C-Level Directors in achieving their strategic objectives through six crucial business process: Customer Attraction, Customer Conversion, Customer Retention, Customer Loyalty, Customer Service, and Customer Reference; and world class platforms like Adobe Commerce, Magento, Marketo, Salesforce, and HubSpot.