Job Cost Inc

IT Services

Computer Installation, Repair & IT Services

Job Cost, Inc. was established in 1979 and has been servicing the needs of businesses throughout the Chicagoland area. Our offices are located in Naperville, and we have a full line of computer services available for your business.

What sets us apart from all the rest?

We are a Full Service Company. We furnish proven, main stream, high quality hardware and software products, designed to meet your business needs and insure a highly reliable system. Also, we provide training, installation, and continuous support, to make it all work for you.

We are an Established Company, which means that when you need help, we'll be here to serve and support you. With more than 30 years of experience in the computer business, we have the technical expertise to serve you with the highest quality service available.

We have a Highly Trained and Qualified Staff of dedicated people who are experienced and can give you the reassurance you need, should any questions or problems arise. We are authorized by several computer hardware and software manufacturers.

Look to Job Cost, Inc. for computer installation, repair or networking services!

Our computer hardware department is ready to help you:

For technical support: IT@jobcost.com

Consulting Services

We provide services for the design and implementation of computer and network solutions. Our knowledgeable network staff is available to:

Analyze your hardware and software needs
Design and configure computer networks including:

Local Area Networks
Wide Area Networks
Peer to Peer Networks
Multiple Platform Networks

Troubleshoot problems with existing networks
Install application software
Perform off-site network administration services
Having problems with your backups? Click on link below.

Hardware News on Backups

Equipment Installation

Our staff will design and implement computer and network systems to meet the connectivity needs of your business. Our staff has more than 30 years of combined experience in designing and installing networks.

We provide support services for single-user and multi-user systems running the following products:

Microsoft Windows XP, Vista, Windows 7, Windows 8
Microsoft Windows Server 2000, 2003, 2008, 2012
Unix

Planned Maintenance Contracts

An On-Site Field Service Maintenance Contract is the best way to keep your computer system up and running with the least amount of down time. Customers covered under this contract receive the highest priority service with GUARANTEED response times. Such a contract also includes the following:

All parts and labor (excluding consumable supplies such as ribbons, paper, floppy diskettes and tape cartridge)
All travel time
Preventative maintenance performed on a regular basis
Free equipment loaners - in the unlikely event of extended down time, a loaner is provided at no extra charge
Four hour response time - when you call with a hardware problem, if we cannot resolve the problem over the phone, we will be on the way to your office to repair the problem within 4 business hours. On the average we are usually at your office and actually working on the problem within 3 hours
Highest priority call - when you call with a hardware problem, you are put on the highest priority list. You will receive highest priority response over all other types of services that we offer to our customers
On going warranty - in the unlikely event that the equipment repaired does not perform to standards, we repair or replace that piece of equipment at no charge
Time and Material Maintenance Services are also offered for those pieces of equipment which are not as critical to your operations. These services are available during regular office hours and are scheduled on a first-come, first-served basis. We can travel to your office to pickup, deliver, and/or repair the equipment on site, or you can deliver the equipment to our facility in Naperville.

Virus Management

We are very much aware of the increasing need for internet security for your business. Our technical staff is trained and ready to hear you determine the kind of security that best fits your business needs.

Firewall - If you are concerned that the outside world has access to your in-house network, a Firewall is an industrial strength lock that will protect your valuable network. No protection is foolproof, but with a properly installed Firewall, the chance of outside intrusion is greatly reduced.

Firewall with Content Filtering - If you are worried that your employees are wasting time on the Internet during business hours, consider adding a Firewall with Content Filtering. Content Filtering allows you to restrict access to certain kinds of sites (porn, shopping, sports, etc....), without making the entire Internet off limits.

VPN - If you are afraid that the information you send over the Internet isn't confidential, maybe you need a Firewall with Virtual Private Networking (VPN). VPN allows you to securely transfer data via the Internet: data is encrypted, sent over the Internet and then decrypted once it reaches its destination.

Email Management

If you are searching for ways to make your network more productive, consider the installation of a "software suite" with electronic mail or network faxing software. We can install, maintain and train your staff on the following standard packages:

Spam Defense
Microsoft Office
Lotus Smart Suite/cc:Mail

System Management

We know that no matter what software you use, keeping your hardware in good working condition is critical to the operations of your business. If you automated your business to respond to your customers more effectively, make your employees more efficient or to have important information available at your fingertips, you want to avoid unnecessary down time. Job Cost, Inc. can provide you with the highest quality service available for your investment in hardware.

We also offer special services related to:

Data conversion
Media conversion
Hardware and network support
Cross platform connectivity

Client Services

Onsite Training

Onsite training provides the most benefit for your company.

Onsite training can get staff on board with implementing new or existing procedures and full utilization of the systems in the comfort of your office.

It allows you to:

Choose a convenient date and time.
Set up an agenda for the trainer if interested in providing specific training based on company goals.
Receive a complete system overview to learn all features of the software.
Receive training in your environment with access to your system and data (if desired).
Onsite training is available at an hourly or daily rate.

Web Training Designed for Your Company

Web Training can get staff on board with implementing new or existing procedures and full utilization of the systems in the comfort of each participants desired connection to the Web Training session.

A Web Training session allows for an instructor to be in one location and participants to be at another location of their choice.

For example, you could be at your office, your home or at any location with access to a computer, internet connection and a phone.

We would send each participant an email to invite them to join the Web Training and they would call us via phone and join the instructor and others invited to participate in your Web Training. The instructor will provide training to all participants as they view the instructors screen and interact via phone.

A Web Training session can run as long as desired and cover an agenda you set with the trainer or it can cover a complete system overview.

Web Training designed for your company is available at an hourly rate.

Webinar Training

A Webinar is a training session where the instructor is at one location and you are at another location of your choice.

For example, you could be at your office, your home or at any location with access to a computer, internet connection and a phone.

We would send you an email to invite you to join our Webinar and you would call us on the phone and join the instructor and others participating in the Webinar.

A Webinar will run 1-2 hours and includes a guided overview of a Visual ContrAcct® Accounting module. The guided overview will assist you in utilizing all features of the Visual ContrAcct® Accounting module.

Cost - $99.00 per person.
Registration - Contact Lura Rogers at lrogers@jobcost.com or 630-355-8188.
Cancellation Policy: Any cancellations must be made 1 hour prior to set time of webinar to avoid a late cancellation fee. All cancellations made later than 1 hour prior to set time of webinar as well as any no-shows will result in a late cancellation fee equal to the price of the webinar.

Job Cost, Inc. is a Registered Public Accountant Continuing Professional Education Sponsor! Customers who are CPA's, and would like to obtain CPE credit for taking one of Job Cost Inc.'s reasonably priced training options, can now count those classes towards their CPE requirements. When you register for a class, if you wish to receive a certificate, please let your instructor know, or indicate on your class evaluation form that you wish to receive one so we can send one out to you.

Products Carried: -Visual ContrAcct™ -Mobile Resource Manager™

Languages Spoken: English

Payment Options: Cash, Visa, Master Card, American Express, Discover, Debit Card, Personal Checks, Traveler's Checks, PayPal, Financing, Invoice