NM Creative Agency is seeking an experienced Business Development Director — with a senior business development or account management background within an agency, public relations, or communications firm, and extensive sales, consulting, or delivery experience within the Non-Profit, or Corporate vertical — to join its team on the east coast.
Key Responsibilities:
Sales and Pipeline
- Sell NM Creative Agency’s digital marketing services, including campaign planning and execution, branding, website design and production, online advertising and video
- Build, manage and continually develop a vertical-specific sales pipeline to achieve targets for new, retained, and expanded business
- Manage pipeline and all opportunities for existing clients in vertical, and review with management and colleagues as necessary
- Communicate NM Creative Agency’s value proposition to prospective clients in a manner appropriate for the target audience (tailor Business Development presentations to the audience)
- Develop and present opportunity-specific pitch materials that represent the breadth and depth of our services and experience within the context of a prospective client’s business goals
- Develop appropriate project scope, pricing, and timing during the business development process according to the client’s needs and the firms delivery team’s capabilities
Delivery Support
- For each NMCA client within the designated vertical, collaborate with all appropriate internal parties to help define client goals, set program objectives, develop plans and timelines, and monitor ongoing delivery to ensure client satisfaction
- Provide ongoing executive sponsorship and high-level advisory services to clients and prospective clients within designated vertical, in order to both ensure client retention, and identify and pursue upsell and cross-sell opportunities
- Monitor client billing to ensure accuracy and follow-up with clients on outstanding collections
Process Development and Collaboration
- Monitor profitability of existing pricing structures, and work with the delivery team to ensure pricing of future work is competitive and profitable
- Collaborate with other BDD’s, Client Management staff, NMCA sales, delivery staff and NMCA management to develop and implement systems and processes to monitor, ensure, and improve client satisfaction
Required Qualifications:
- Minimum of five years of experience in business development or account management within an agency, public relations, or communications firm, or directly comparable experience working inside a corporation or institution
- Extensive direct experience working within the Non-Profit, or Corporate vertical, either inside a relevant corporation or institution, or as a vendor or service provider
- College diploma or university degree
- Proven track record of managing and building relationships with new clients and the ability to retain current clients
- Ability to sell services and products into existing client base
- A proven track record for delivering consistent revenue growth
- Highly motivated, energetic personality with a proven track-record of managing a successful team
- Entrepreneurial, self-motivated mentality; driven at all times to meet and exceed goals
- Excellent in-person presentation skills, relationship building and experience in contract negotiations
- Ability to work with all levels within the team and across the organization
- Self-motivated